Serving the greater Carson Valley area including Carson City, Gardnerville and Minden, our managed service plans offer a comprehensive suite of proactive measures to ensure you stay productive and free from problems. Let us handle the hassles of keeping your computer(s) secure and reliable. For as little as $30.00 a month, protect your computer investment and data with a service plan. It’s like having your own personal computer guru anytime, anywhere without the high cost of maintaining IT staff on payroll. We offer unlimited support for your specific needs at a low monthly cost!
Our Managed Services includes on-site visits as well as remote monitoring and support of your IT, computer and network infrastructure.
Our services include:
- Complimentary network support (wired & wireless)
- Ensure all security patches are installed for the operating system as well as applications
- Install software & updates
- Performance monitoring (including hard drive functionality) & tune-up as appropriate
- Hardware support (e.g. part replacement, upgrades, peripherals)
- Spyware, malware & virus scans / removal
- Roadmapping (provide consultation for future software or hardware)
- Annual audit/Assessment
- Priority ticketing (Managed Services client issues are sent to the top of the workload queue)
- Back-up automation (we’ll automate the backup of your critcal data to prevent loss)
- Email setup & support
- Server support
- Computer setup
- Website monitoring
- Training
The client is responsible for:
- Keeping Antivirus licensing current
- Providing remote access
- Backing up critical data (e.g. external hard drive, cloud, USB stick, tapes, etc.)
- Maintaining current manufacturer warranty on hardware (optional)
